At Carys Roam, we are committed to delivering your orders promptly and efficiently. Please read the following details regarding our shipping process.
Order Processing
All orders are processed within 2-4 business days after receipt of your order. Please note that orders are processed only on business days (Monday through Friday, excluding holidays).
Shipping Methods and Delivery Time
We offer Cash on Delivery (COD) service worldwide. Delivery times may vary depending on your location but typically range from 7 to 21 business days. Please note that delays may occur due to customs clearance, weather conditions, or unforeseen circumstances.
Shipping Charges
Shipping fees are calculated at checkout based on your delivery location. These charges cover handling and transportation costs.
Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking information to monitor the progress of your delivery.
Delivery Issues
If your order is lost, delayed, or damaged during shipping, please contact us promptly at [email protected]. We will work with the shipping carrier to resolve the issue as quickly as possible.
Incorrect Shipping Information
Please ensure that your shipping address is accurate and complete. We are not responsible for delays or lost packages due to incorrect or incomplete addresses provided by customers.
International Shipping
International shipments may be subject to customs fees, import duties, and taxes, which are the responsibility of the recipient. Please check with your local customs office for more information.
Contact Us
For any questions regarding shipping, please contact us at [email protected].